Privacy Policy

Privacy Policy

Effective Date: 03/11/2024

Mueen Human Resources

1. Introduction
   At Mueen Human Resources (hereinafter “the Company”), we are committed to safeguarding the personal data of all individuals visiting or interacting with our website, whether they are customers, vendors, or job candidates, in compliance with the Saudi Arabian Personal Data Protection Law (PDPL) under the supervision of the Saudi Data and Artificial Intelligence Authority (SADAIA). This policy outlines how we collect, use, store, and protect personal data through our website.

2. Definitions

• Personal Data: Any information that relates to an identified or identifiable individual.
• Controller: Mueen Human Resources, responsible for determining the purposes and means of processing personal data.
• Data Subject: Any individual whose personal data is being processed.
• Processing: Any operation performed on personal data, such as collection, storage, use, and disclosure.
• Data Protection Officer (DPO): The person appointed by Mueen Human Resources to oversee compliance with the PDPL.

3. Scope
   This policy applies to all users of the Mueen Human Resources website, including individuals accessing the site for business-to-consumer (B2C) purposes, business-to-business (B2B) purposes, vendors, and candidates applying for positions through the website.

4. Data Collection
   We may collect the following types of personal data from users:

• Customers (B2C & B2B):
• Personal: Name, nationality, gender, birth date, place of birth, religion, and family information.
• Identity: National ID, Iqama Number, Passport number, Driving license, Visa, and any other government-issued document.

• Employment details (e.g., job title, company name, industry)

• Transaction details, including payment information
• Usage data, such as IP addresses, browser type, and activity timing on the website
• Preferences and feedback provided through surveys or inquiries

• Any other information you provide directly to us

• Vendors:
• Business name, contact information, and business registration details
• Financial and bank account information for transactions
• Communications between vendors and Mueen Human Resources
• Job Candidates:
• Full name, contact details (phone, email), Nationality, Gender, Date of birth
• National Identification Number / Iqama Number / Passport Number
• Employment history, education background, qualifications, and references
• Any other information submitted during the job application process (e.g., CV, cover letter)

5. Legal Basis for Data Processing
   The legal basis for processing personal data under PDPL includes:

• Performance of a Contract: For processing data related to transactions with customers and vendors.
• Compliance with Legal Obligations: To fulfil legal and regulatory requirements in Saudi Arabia.
• Legitimate Interests: For improving the website experience and business operations, ensuring such processing does not infringe on individual rights.
• Consent: For processing specific information when explicit consent has been obtained, such as when subscribing to newsletters or submitting a job application.

6. Purpose of Data Processing
   The personal data we collect is processed for the following purposes:

• Customers (B2C & B2B):
• Managing Leads, orders, inquiries, and customer accounts
• Processing payments and transactions
• Providing personalized content and marketing communications based on user preferences
• Improving website functionality and user experience
• Vendors:
• Managing contractual relationships and payments
• Processing orders and maintaining communication channels
• Ensuring compliance with legal requirements
• Job Candidates:
• Evaluating job applications and qualifications
• Communicating regarding the recruitment process
• Managing recruitment decisions in compliance with legal standards

7. Data Retention
   Personal data will be retained only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. Once the retention period has expired, data will be securely deleted or anonymized.

8. Data Security
   We take appropriate technical and organizational measures to ensure the protection of personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, access controls, and regular security audits.

9. Cookies and Tracking Technologies
   Our website uses cookies and similar tracking technologies to collect usage data and enhance the user experience. Cookies are small text files stored on the user’s device. By using our website, users consent to the use of cookies, which may include:

• Essential cookies for website functionality
• Analytical cookies for tracking user behavior and improving services
• Marketing cookies for delivering personalized content and advertising

Users may choose to disable cookies via their browser settings, but this may affect website functionality.

10. User Rights
    In compliance with PDPL, users have the following rights regarding their personal data:

• Right to Access: Request access to personal data held by the Company.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request the deletion of personal data when it is no longer necessary or when consent has been withdrawn.
• Right to Restrict Processing: Request limitations on the processing of personal data under specific circumstances.
• Right to Withdraw Consent: Withdraw consent to the processing of personal data where consent is the legal basis.
• Right to Object: Object to certain types of data processing, such as direct marketing.

Users can exercise their rights by contacting us through the details provided in Section 13.

11. Data Sharing and Disclosure
    We do not sell or lease personal data to third parties. However, we may share personal data in the following circumstances:

• Service Providers: With trusted third-party service providers (e.g., payment processors, marketing agencies, IT support) for the purposes outlined in this policy.
• Legal Obligations: To comply with legal requirements, court orders, or requests from governmental authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, users will be notified if their personal data is transferred to a new entity.
• The client does not mind that Mueen sends offers and discounts via the stored data.

12. International Data Transfers
    Any transfer of personal data outside the Kingdom of Saudi Arabia will be conducted in compliance with PDPL, ensuring that the receiving country provides adequate levels of data protection. International transfers will only occur where necessary and with adequate safeguards in place, or with explicit user consent.

13. Children's Privacy
    Our website is not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without verification of parental consent, we will delete such data.

14. Contact Information
    For questions or concerns regarding this policy or the handling of personal data, users can contact Mueen Human Resources through the following:

         privacy@mueen.com.sa

15. Third Party Tracking

       We use a third-party tracking service from Google Analytics that uses cookies to track information about visitors to         our site in the aggregate on-page visits, time on page, and visitor bounce rates to enable our making the site               better and more informative to our visitors.

16. Legal Disclosure

      We reserve the right to disclose your personally identifiable information as required by law and when we believe            that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal              process served on our website.

17. Security

     We use industry-standard methods to protect your personally identifiable information from unauthorized access.           Among other techniques, we usually store such information on a computer behind our “firewall” in a secure location, and we often restrict the number of employees internally who can access such data. Of course, there is no such thing as “perfect security” on the Internet.

    In the event of a failure in commitment to preserving stored data, or security breach, hacking, or misuse by one of        the establishment’s employees, the client/ right is limited to requesting Mueen company to provide the necessary          technical support and the necessary information for the judiciary about the negligent party/person without further          responsibility on Mueen.

18. Policy Updates
    If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
    We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

 

© Mueen Human Resources Company. All rights reserved.

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